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dental practices
If you run a dental practice in London, you already know that a new patient is won in the local pack, on reviews and on whether you can be seen this week, and that the GDC reads your website as advertising. Here is what search can and cannot do about that, and the gaps in our own proof, stated first.
Rules that shape the work
7 rules, each linked to its source
What we will and will not do for dental practices, and why. Where a point is unclear for your case we read the current guidance before we publish rather than guess.
Three kinds of search bring new patients, and they behave differently. The urgent one, "emergency dentist Islington" or "dentist near me open Saturday", is made on a phone, often in pain, and is decided by the local pack: the three listings Google shows under a map, chosen by distance, rating, hours and whether the listing says "emergency" anywhere. The considered one, "Invisalign Fulham" or "dental implants London cost", is made at home over several evenings, compared against two or three practices, and decided by the treatment page, the price transparency, the photographs of the team and the reviews that mention the treatment by name. The routine one, "NHS dentist taking new patients Croydon" or "children’s dentist Wimbledon", is made by a household that has just moved and wants the nearest practice that will take them.
London makes each of these harder than the national picture. Inner boroughs have a practice every few hundred metres, so the local pack rotates by where the searcher is standing and the contest is over reviews and completeness. Outer boroughs are searched by place name from home ("dentist Whetstone N20", "orthodontist Hampstead"), so the practice that names the place honestly on its site and its profile wins. High-value treatment searches with "London" in them are among the most contested in UK dentistry, and most practices do not need them: they need the treatment plus the district, which is where a well-built page can rank within months rather than years.
Patients also read differently from other buyers. A treatment page that reads like a brochure loses to one that answers the questions a nervous person actually has: how long it takes, what it costs, who does it, what it feels like, what happens if it goes wrong. Written to the GDC standards, those answers are also the content Google rewards for a health topic, where it expects to see who wrote the page and why they are qualified.
Your website is advertising in the GDC’s eyes, and the GDC standards, its advertising guidance, the CQC, the ASA and the MHRA all have a view on what it may say. The rules listed above are the ones that come up most: accuracy and no pressure; the information every practice website must carry; the word "specialist" reserved for the specialist lists; before-and-after images that are real; and the brand names of prescription-only medicines kept out of promotion for practices that offer facial aesthetics. Each links to its source, and where a point is unclear for a particular treatment we check the current guidance before publishing rather than guess.
What we will not do for a dental practice: write anything the GDC advertising guidance prohibits, describe a dentist as a specialist who is not on the register, run a review campaign that offers anything in return, or put a prescription-only brand name in a headline. If another agency has offered you those things as "quick wins", they are the quickest way to a GDC complaint.
Four services do most of the work for a practice, and the order matters: the profile and the reviews first, because they win the urgent and routine searches; the treatment pages next, because they win the considered ones.
Where the website itself is the blocker, an old template, a booking form that fails on a phone, or a redesign that lost its rankings, website design or technical SEO comes first.
Technical fixes are usually re-crawled within two to eight weeks. Local search changes often show within one to three months. Competitive London head terms usually take six to twelve months. These are typical ranges from our own work, not a promise for your site, and we report progress every month so you can see which it is.
No dental case published yet. We would rather say that than show you a practice from another agency’s portfolio or borrow a case from another sector and call it dentistry. Our published work is in hospitality, local services, retail, education and venues, and each case names the client, the figure, the source and the date. Ask us for a reference call instead.
Here is what we would measure for your practice, and report monthly from accounts you own:
Three parts of London where dental search is most contested and where the method above changes the result: Islington, inner-London density where the local pack rotates by the searcher’s position and emergency searches are won on hours and reviews; Wandsworth, where Clapham, Balham and Putney each carry considered searches for Invisalign and whitening by district name; and Barnet, suburban North London, where households search by place name from home and completeness of the profile decides. The near-me guide explains why the same practice appears for one searcher and not the next.
The search work is led by our SEO Specialist, Muhammad Ali, who connects search intent, technical foundations and local visibility into one practical plan. Treatment pages are written by our content team and checked by our Communications and Audit lead, Momna Imran, who keeps every claim grounded in evidence you can inspect; your clinicians sign off every page before it is published. We name the role rather than claim a dental record for each person; the whole team is named and pictured, and you deal with one account lead throughout.
Prices and what drives them (one practice or a group, how contested your district is, how many treatment pages the plan needs) are on the pricing page. Terms are on the before you sign page: 30 days’ notice from day one, no exit fee, and every account, page and review created in your name. These terms are proposed and are confirmed in writing before you sign.
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Local & Maps
The profile itself: categories, services, photos, posts, Q&A and review replies, kept current every week.
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Service pages, location pages, guides and product copy, briefed from search data and written to be read.
Local & Maps
Review generation, monitoring and replies on Google, TripAdvisor, Trustpilot and sector sites, within the rules.
No case published yet
No case published yet for dental practices; here is what we would measure.
Our 12 published cases are in restaurant, education and professional training, private hire, automotive, heritage venue, furniture retail, luxury bathrooms, women's fashion, fitness, sports nutrition, and each names the client, the figure, the source and the date: Case studies. We would rather say the gap plainly than borrow a case from another sector. Ask for a reference call through the contact page.
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We name the role the team page gives each person and nothing more: no sector record is claimed for anyone. You deal with one account lead throughout, and the whole team is named and pictured.
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Send the address. A person reads it and replies within 2 working days with what holds dental practices back in London search and the three fixes that matter most. No automated score, no call required first.
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