Local & Maps
Google Business Profile
The profile itself: categories, services, photos, posts, Q&A and review replies, kept current every week.
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restaurants, cafes, bars and hotels
If you run a restaurant, cafe, bar or hotel in London, you already know the room is chosen on a phone, in seconds, from a map pin, a rating and three photographs. Here is what search can and cannot do about that, and the one London restaurant whose figures we can show you.
Rules that shape the work
7 rules, each linked to its source
What we will and will not do for restaurants, cafes, bars and hotels, and why. Where a point is unclear for your case we read the current guidance before we publish rather than guess.
Almost nobody in London searches for "restaurant SEO". They search for a cuisine, a place and a moment: "Italian restaurant Soho" on a Friday afternoon, "bottomless brunch Clapham" on a Thursday night, "restaurant near me open now" at ten past nine when the first choice had a queue. Google answers most of those with a map, three listings and a row of photographs before it shows a single website. The listing wins or loses on five things the searcher can see without tapping: the rating and the number of reviews, the photographs, the opening hours, the distance, and whether a "Reserve a table" button is there. The website matters, but it matters second.
That changes what SEO means for a restaurant. The work is mostly about the Google Business Profile, the photographs, the review flow and the menu, and only then about the pages. A beautiful site with a PDF menu and an out-of-date profile loses to a plain site with a complete profile every evening of the week. London adds density: a Soho or Shoreditch listing competes with forty near-identical pins inside a quarter of a mile, so recency of reviews and quality of photographs are the whole contest, while a Whetstone or Muswell Hill restaurant competes with six and is usually searched by name of place from a sofa at home. We read Search Console and Business Profile data for the two patterns separately, because the words, the hours and the dishes people want are different.
Dish and occasion searches are the ones most restaurants miss. "Best Sunday roast Islington", "private dining room Shoreditch", "halal restaurant Whetstone" and "late night food Brixton" are made by people who have already decided to spend money and have not yet decided where. They can be answered by a page, a profile attribute and a photograph, and almost no London restaurant has all three in place. Hotels add a second layer: the booking engines take the room search, so the hotel’s own site has to win the restaurant, bar, afternoon tea and event searches that the engines ignore.
Hospitality is lightly regulated compared with dentistry or law, but the rules that do apply are the ones most often broken online, usually by accident. The advertising code covers your website, your social captions and your Business Profile posts, not only paid ads, so "the best Turkish restaurant in London" or any mention of an award needs evidence before we write it. Health and nutrition wording on menus is regulated. Your allergen information on the premises and the menu we publish online must agree. Your premises licence sets the hours you may promote. And the review platforms and the CMA both now treat incentivised, selective or fabricated reviews as a breach, which is why our review process asks every guest the same way and never filters who is asked. Each rule is listed above with a link to its source; where a rule is unclear for your case, we check the current guidance before we publish rather than guess.
The practical consequence: we write menus, descriptions and posts you could show a trading standards officer, and we build a review flow you could show Google. That is slower than the alternative and it is the only version that still works in two years.
Four services do most of the work for hospitality. Each links to its own page with deliverables, process and terms.
Where a site is the blocker (a PDF menu, no booking link, a theme that takes six seconds to load on a phone outside the restaurant), website design comes first, built so the menu is text Google can read and the booking button is the first thing a thumb finds.
Technical fixes are usually re-crawled within two to eight weeks. Local search changes often show within one to three months. Competitive London head terms usually take six to twelve months. These are typical ranges from our own work, not a promise for your site, and we report progress every month so you can see which it is.
Reels-first social and reputation work for Blac, which holds 4.6 stars across 341 Google reviews and 7.9/10 on TheFork (figures as at 7 Jul 2026). Blac is a restaurant in Whetstone, London N20, in the borough of Barnet. The review figures are Blac’s own, earned from its guests; our work was the content and the reputation process around them, and the case study says exactly what was done and where the figures come from. No uplift percentage is published for Blac because none has been measured in a way we would stand behind.
From the wider group’s work, Habibi Manchester: 4.5 stars across 94 TripAdvisor reviews, ranked 281 of 2,288 Manchester restaurants (as at 7 Jul 2026). It is a Manchester case and we label it as one. What worked there, in-house photography and a reels-first programme run by the team that shoots the food, is the same method we use in London.
What we would measure for you, and report monthly from accounts you own: calls, direction requests and reservation clicks from the Business Profile; impressions and clicks for the dish, occasion and place searches we target, from Search Console; and the review count and rating on each platform with the date checked. Not sessions. Not a position for a phrase nobody types.
Three parts of London where restaurant search is most contested and where the method above changes the result: Soho, where a listing competes with dozens inside a few streets and photographs and review recency decide; Shoreditch, where occasion searches such as private dining and brunch are won by the restaurants with a page for each; and Barnet, suburban North London, where searches are made by place name from home and our one published London restaurant client trades. The North London page shows how a suburban strip differs from the centre.
The search work is led by our SEO Specialist, Muhammad Ali, who connects search intent, technical foundations and local visibility into one practical plan. Social is led by our Head of Social Media Strategy, Oliver James Whitmore, with our Media and Production Manager, Ihtisham Adalat, on the shoots. We name the role rather than claim a sector record for each person; the whole team is named and pictured, and you deal with one account lead throughout.
Prices and what drives them (one site or several, how contested your area is, whether social and photography are included) are on the pricing page. Our terms are on the before you sign page: 30 days’ notice from day one, no exit fee, everything created in your name. These terms are proposed and are confirmed in writing before you sign.
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4 of 23 services
Local & Maps
The profile itself: categories, services, photos, posts, Q&A and review replies, kept current every week.
Local & Maps
Maps, the local pack and "near me" searches for businesses that serve a London radius, tracked to calls and visits.
Local & Maps
Review generation, monitoring and replies on Google, TripAdvisor, Trustpilot and sector sites, within the rules.
Growth
Reels-first content shot, edited and posted by an in-house team, planned alongside reviews and search.
2 of 12 entries, sources shown
| Client | Where | Measure | Figure | Source | Checked |
|---|---|---|---|---|---|
| Blac | Whetstone, London N20 | Google rating, out of 5 | 4.6 stars from 3411 | Google and TheFork | verified 7 Jul 2026 |
| Habibi Manchester | From the wider group’s workManchester | TripAdvisor rating, out of 5 | 4.5 stars from 942 | TripAdvisor | verified 7 Jul 2026 |
See all 12 case studiesHow we verify a figure
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We name the role the team page gives each person and nothing more: no sector record is claimed for anyone. You deal with one account lead throughout, and the whole team is named and pictured.
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